Fraud Operations Console
Review prioritized alerts, linked activity, contextual signals, cases, assignments, decisions, and resolution actions.
07 · Cross-channel payment fraud monitoring and case management
Solvvit Defend
Use one fraud management system to evaluate payment events in real time, correlate relevant context, and move suspicious activity from alert to case to an auditable outcome.
For issuers, acquirers, processors, fintechs, merchants, fraud analysts, and payment operations teams.
SOLVVIT · 07 IMPLEMENTATION READY
PRODUCT SURFACESolvvit Defend
CoverageChannels · Networks
DecisionRules · Context
WorkflowAlert → Case
SOFTWARE + SAAS
FRONTENDPortal · Embedded · API
REPORTINGOperational · Audit · Export
DELIVERYSoftware · SaaS · Hybrid
01PRODUCT OVERVIEW
Turn suspicious payment activity into clear, accountable action.
Solvvit Defend is a fraud management system that screens authorization and payment events against configurable rules, velocity controls, lists, and contextual signals. Prioritize alerts and coordinate investigation, escalation, decisions, and resolution across supported channels and networks.
01
Real-time screening for supported authorization and payment events
02
Configurable rules, velocity checks, thresholds, and watch lists
03
Context enrichment and linked-event views across channels
04
Alert prioritization, assignment, service-level, and escalation controls
05
Case evidence, notes, decisions, dispositions, and audit history
06
APIs, event streams, and webhooks for payment and case integrations
02FRONTEND OPTIONS
Frontend options built around the work.
Choose a complete Solvvit workspace, embed focused functions in an existing portal, or connect a customer-built experience through secure interfaces.
Rule and Signal Studio
Configure, test, review, version, approve, and publish rules, thresholds, velocity controls, and watch lists.
Embedded investigator panel
Add fraud context and controlled review actions to an existing issuer, merchant, or payment-operations portal.
Headless screening and workflow
Use APIs, event interfaces, and webhooks within payment authorization, monitoring, and case-management environments.
03REPORTS & VISIBILITY
Reports that make operations explainable.
Views and exports are shaped around the product workflow, with masked data, role-aware access, and audit context configurable for the deployment.
Screening and alert outcomes
Events screened, rule hits, alert rates, dispositions, and confirmed-fraud classifications by channel, network, and product.
Operations service levels
Queue volume, backlog, aging, assignment, handling time, escalation, and resolution trends.
Exposure and control history
Amounts associated with flagged and confirmed cases, review outcomes, rule effectiveness, overrides, approvals, and configuration changes.
OPERATIONS REPORTLAST 30 DAYS
DefendOperational overview
04PCI DSS COMPLIANCE
PCI DSS considerations for fraud operations
Designed to support PCI DSS-aligned payment operations through configurable access controls, PAN masking, audit-friendly activity records, and data-retention controls.
Fraud-management environments may store or process PAN, transaction details, tokens, device data, and case evidence. PCI DSS scope depends on actual data flows, storage, display, logs, exports, connected systems, and operating responsibilities; masking, retention, access control, and encryption must be designed accordingly.
- Role-based access with SSO and MFA integration options
- Masked account data by default across screens, logs, reports, and exports
- Encrypted transport, activity history, and configurable retention controls
- Documented customer and service-provider responsibilities for in-scope services
Scope matters.
PCI DSS compliance applies to the complete assessed environment and its operating processes—not to software alone. Scope and validation depend on deployment, configuration, data flows, and assigned responsibilities. Customers should confirm requirements with their acquirer, payment brand, and assessor.
05DELIVERY MODEL
Fit the capability to your environment.
Managed SaaS, customer-hosted software, or hybrid delivery, with the screening runtime positioned to meet agreed latency, connectivity, data-residency, and security requirements.
Shape the delivery modelCONSULTATION SERVICES
Explore Solvvit Advisory Need payment technology advice?
Solvvit Advisory can assess the current state, shape target architecture and operating models, evaluate solution or supplier options, and turn the decision into a practical roadmap around this capability.
START WITH YOUR OPERATING CONTEXT
Put Defend to work.
Bring your interfaces, data flows, reporting needs, security boundary, and delivery requirements. We'll shape a practical implementation.
Start a technical conversation